Email us
For account deletion, billing questions, or anything needing more context, write from the email address on your account.
support@getshipshot.comSupport
Help centre
Answers for building, localizing, and exporting store screenshots, plus a direct email when you need a person.
Read the guides
Learn about store screenshots, localization, target review, and manual release workflows.
Open the blogCheck plans and limits
Basic includes one project, English only, and watermarked exports for all 17 store targets. Pro adds ten projects, English plus five additional locales, and a team workspace with 5 seats. Scale adds unlimited projects, all 85 caption languages, and unlimited team workspaces with 20 seats.
See pricingGetting started
How do I make a first screenshot set?
Open the sandbox, choose a template or blank canvas, add screens and captions, then export the targets you need.
Localization
How does localization work?
On Pro and Scale, select a language to translate missing editable captions while preserving existing translations. Review and edit every result, check text expansion, and preview Arabic right-to-left layouts.
Exports
What do I receive?
PNG or JPEG files at the selected target dimensions, organized for manual upload.
Account
How do I delete my data?
Delete your account from Account or email support@getshipshot.com from the address on your account.
Need a person?
Email support@getshipshot.com with the account email and enough detail for us to help.